1. Data We Collect
When you register and use the services of warkoptoto, we collect several types of information to ensure the platform operates properly and delivers an optimal experience. The following are the categories of data we collect:
- Account information: full name, username, active email address, valid phone number, and date of birth for age verification.
- Device and browser data: device type, operating system, browser version, IP address, and time zone used when accessing the platform. This data is used to diagnose technical issues and improve service compatibility.
- Local payment information: bank name, account number, or e-wallet account name (GoPay, OVO, Dana, etc.) registered for deposit and withdrawal purposes in Rupiah (IDR). We do not store credit card data directly.
- Usage data: pages visited, session duration, features used, and general interactions with the platform interface. This data is collected in aggregate form for internal analytics purposes.
- Cookies and similar tracking technologies: see the cookies section below for further details.
2. Purpose of Data Use
The data we collect is used solely for operational purposes and to improve the warkoptoto platform services. We do not use user data for purposes beyond those stated in this policy without your explicit consent.
The primary purposes for which data is used include: processing registration and account verification; managing deposit and withdrawal transactions in IDR; sending important account notifications, such as transaction confirmations or security alerts; improving platform performance and reliability based on anonymous usage data; detecting and preventing fraudulent activity or system abuse; and fulfilling legal obligations applicable in our jurisdiction.
We do not use user data for third-party advertising, we do not sell it to advertisers, and we do not build marketing profiles based on personal data without transparent consent from the user concerned.
3. Cookies and Tracking Technologies
The warkoptoto platform uses cookies — small text files stored in your browser — to support essential functions such as keeping your login session active, remembering your language and display preferences, and anonymously analyzing platform usage patterns for service improvement purposes.
We use two types of cookies: session cookies, which are automatically deleted when you close your browser, and persistent cookies, which are stored for longer to remember your preferences on future visits. We do not use cross-site tracking cookies for third-party advertising purposes.
You can configure your browser to reject or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may affect the login functionality and your overall experience using the platform.
4. Data Storage and Security
warkoptoto implements reasonable technical and organizational measures to protect users' personal data from unauthorized access, disclosure, alteration, or destruction. Sensitive information such as payment data and account credentials is processed using industry-standard encryption during transmission and storage.
User data is retained for as long as the account remains active or as long as necessary to fulfill applicable legal obligations. Once an account is permanently closed and no legal obligation requires further retention, the data will be deleted or anonymized within a reasonable timeframe in accordance with our internal procedures.
Although we implement strong security measures, no system is completely immune to cyber threats. Users are also responsible for keeping their passwords confidential and not sharing account information with others.
5. Sharing Data with Third Parties
warkoptoto does not sell, rent, or share users' personal data with third parties for commercial purposes. Disclosure of data to external parties is only carried out under limited circumstances as follows: to technical service providers that support platform operations (such as hosting infrastructure or payment processing providers), who are bound by confidentiality agreements and may only use data in accordance with our instructions; or based on legal obligations, such as requests from competent authorities in Indonesia in accordance with applicable legal procedures.
In the event of a business acquisition or merger, user data may be transferred as part of the business assets; however, users will be notified in advance and the applicable privacy policy will continue to govern the use of that data. We are committed to not disclosing data outside the conditions described above.
6. User Rights Over Personal Data
As a user of the warkoptoto platform, you have a number of rights regarding your personal data. These rights include: the right to access the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your personal data, provided there is no legal obligation requiring us to retain it; and the right to restrict or object to data processing under certain conditions.
To submit a request regarding your personal data, please use the official contact form available on the platform or send an email to [email protected] including sufficient account identification information so that we can verify your identity before processing the request. We will respond to your request within a reasonable timeframe based on team capacity and the complexity of the request.
7. Policy Changes and How to Contact Us
This Privacy Policy may be updated from time to time to reflect changes in data collection practices, legal requirements, or changes to platform services. Any updates will be published on this page with the latest update date. Continued use of the platform after changes are published will be considered acceptance of the updated policy. We recommend that users review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you can contact our team via the contact form on the platform or by emailing [email protected]. Our team will make every effort to respond within a reasonable timeframe and provide adequate clarification regarding your inquiry.
Still Have Questions About Your Data?
Contact our team or browse the FAQ for more information. Register now and start enjoying warkoptoto services with confidence.
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